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Frequently asked questions
How do I choose a base, top, or gel polish if I’m a beginner?
Each product page includes a detailed description, ingredients, and usage recommendations. We also have a blog with tips for nail technicians. If you're unsure — feel free to contact us, and we’ll help you choose the best option.
Is your product suitable for professional use?
Yes, all our products are certified and intended for professional use in beauty salons. They comply with European quality standards.
What discounts or loyalty programs are available for nail technicians?
Regular clients can receive special conditions — personalized discounts, promo kits, and early access to new arrivals. To learn more, fill out the form on the "For Professionals" page or contact us directly.
Can I return or exchange a product?
Yes, we accept returns or exchanges within 14 days, as long as the product hasn’t been used and is in its original packaging. To proceed, please contact our support team.
What is the difference between base types: Rubber, Camouflage, HD, Crystal, and others?
Our base coat selection includes various series for different needs:
Rubber Base – a flexible, universal base, ideal for thin and brittle nails, helps even out the nail plate.
Camouflage Base – has natural shades, hides imperfections, and can be used as a standalone coating.
HD Base – thicker consistency, perfect for strengthening and creating nail architecture.
Crystal Base – a transparent base with shine or glass-like effect, great for holding designs, especially glitter or foil.
Base Galaxy, Base Neon, Base Shane – pigmented or effect bases combining decorative looks and strength.