Cancellation
IWe understand that sometimes plans change, and you may need to cancel an order. Please review our cancellation and refund policy below.Order Cancellation
- Before Shipment: If your order has not yet been processed for shipment, you can cancel it by contacting our support team at [support@email.com].
- After Shipment: Once your order has been shipped, we are unable to cancel it. However, you may return the items following our Return Policy.
Returns & Refunds
If you received a damaged or incorrect item, please contact us within 7 days of delivery, and we will assist you with a replacement or refund.
- Unused & Unopened Items: Can be returned within 14 days of delivery for a full refund.
- Used or Opened Products: Due to hygiene reasons, we do not accept returns on opened nail polishes.
How to Request a Cancellation or Refund?
- Email us at [support@email.com] with your order number and reason for cancellation/return.
- Our team will review your request and provide further instructions.
- Refunds (if applicable) will be processed within 5-10 business days after approval.