Shipping & Delivery
At Eclat.ie, we are committed to delivering your orders as quickly and efficiently as possible. Below you will find details about our delivery options, timelines, and related policies.
Delivery Charges
- Standard delivery within Ireland: €7
- Free delivery: Available on orders over €70
Express Same-Day Delivery (Ennis, Limerick, Shannon)
- Orders placed and paid for before 12:00 PM will be delivered the same day.
- Orders placed after 12:00 PM will be delivered the next business day.
Standard Delivery (Other areas in Ireland)
- We partner with An Post and UPS for standard delivery.
- Orders are processed within 1 business day.
- Delivery typically takes 1–2 business days after processing.
- Total delivery time: 1–3 business days for most areas in Ireland.
- In case of unforeseen delays (e.g., weather, courier issues), delivery may take longer but never exceeds 10 business days.
Order Processing
- All orders are processed within 1 business day from the time of payment confirmation.
Order Tracking
- Once your order is dispatched, you will receive a tracking number via email to monitor the delivery status.
Delays & Assistance
- If you do not receive your order within 10 business days, please contact us at support@eclat.ie, and we will assist you promptly.
Risk and Liability
- Risk of loss and damage to the goods passes to the customer upon delivery to the provided address.
- Eclat.ie is not responsible for orders delivered to incorrect or incomplete addresses supplied by the customer.
- We are not liable for delays caused by events outside our reasonable control, including but not limited to natural disasters, strikes, courier disruptions, or severe weather conditions.
Satisfaction Commitment
- If your delivery is delayed for 10 working days without prior notice, we offer a discount on your next order as a token of our commitment. Please contact us at support@eclat.ie, and we will assist you promptly.